Frequently Asked Questions (FAQs) โ KlickKar.com
Managed by Mitaksh Infra OPC Pvt Ltd (MIPL)
๐ Contact: +91-96-54-610-640
๐ฉ Email: support@klickkar.com | info@klickkar.com
๐ Address: Plot No. 4, Vill Sardarpur, Noida HO, Noida, Uttar Pradesh – 201301, India
1. About KlickKar.com
Q1: What is KlickKar.com?
A: KlickKar.com is Indiaโs leading end-to-end property management and home services platform offering renovation, prefabrication, fabrication, automation, security systems, and handyman services like cleaning, electrical work, plumbing, painting, and carpentry.
Q2: Which locations do you serve?
A: We provide our services across multiple cities in India, including Noida, Delhi, Gurgaon, Mumbai, Pune, Bangalore, Hyderabad, Chennai, and other metropolitan and semi-urban areas.
2. Booking & Payments
Q3: How do I book a service on KlickKar.com?
A: You can book a service through:
๐น Our website โ www.klickkar.com
๐น Call/WhatsApp โ +91-96-54-610-640
๐น Email โ support@klickkar.com
Q4: What payment methods do you accept?
A: We accept multiple payment methods, including UPI, debit/credit cards, net banking, digital wallets, and cash on delivery (COD) for select services.
Q5: Do I need to make an advance payment?
A: Some services require a partial advance payment to confirm the booking, while others can be paid after completion. Our team will guide you accordingly.
3. Services & Quality Assurance
Q6: Are your service providers verified?
A: Yes, all our professionals are background-verified, trained, and certified to ensure high-quality service and safety.
Q7: What if I am not satisfied with the service?
A: If you’re not happy with the service, you can raise a complaint within 24 hours of service completion. We offer rework, adjustments, or refunds as per our policy.
Q8: Do you provide warranty on services?
A: Yes, we provide a service warranty depending on the type of service. Please check the specific service terms for details.
4. Cancellations & Refunds
Q9: Can I cancel a booked service?
A: Yes, you can cancel a service before it starts. However, cancellation charges may apply based on our Cancellation & Refund Policy.
Q10: How long does it take to process refunds?
A: Refunds, if applicable, are processed within 7-10 business days to your original payment method.
5. Safety & Security
Q11: How do you ensure customer safety?
A: We take multiple security measures, including:
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Background verification of service professionals.
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Real-time tracking of professionals.
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Secure payment options to avoid fraud.
Q12: Do you offer security system installations?
A: Yes! We provide CCTV installations, biometric access systems, automated gates, and smart security solutions for homes, offices, and commercial spaces.
6. Contact & Support
Q13: How can I reach KlickKar.com for support?
A: You can contact us via:
๐ฉ Email: support@klickkar.com | info@klickkar.com
๐ Call/WhatsApp: +91-96-54-610-640
๐ Website: www.klickkar.com
Still have questions?
๐ฌ Get in touch with us for any queries, and weโll be happy to assist you! โ